Comments on: Why Do We Only Empathize When It’s Profitable? https://www.designwhine.com/why-do-we-only-empathize-when-its-profitable/ Tech Through A Design Lens Tue, 21 Oct 2025 19:12:49 +0000 hourly 1 https://wordpress.org/?v=7.1.4 By: DesignWhine Editorial Team https://www.designwhine.com/why-do-we-only-empathize-when-its-profitable/#comment-211 Tue, 21 Oct 2025 19:12:49 +0000 https://www.designwhine.com/?p=15092#comment-211 In reply to Chen Alex.

I don’t entirely agree. While user research may have uncovered some beautiful insights, they are manipulated for profits and not put entirely to solve user problems.

]]> By: DesignWhine Editorial Team https://www.designwhine.com/why-do-we-only-empathize-when-its-profitable/#comment-210 Tue, 21 Oct 2025 19:11:41 +0000 https://www.designwhine.com/?p=15092#comment-210 In reply to Mike Carter.

haha 😀

]]> By: DesignWhine Editorial Team https://www.designwhine.com/why-do-we-only-empathize-when-its-profitable/#comment-209 Tue, 21 Oct 2025 19:10:53 +0000 https://www.designwhine.com/?p=15092#comment-209 On: "“why do we only empathize when it’s profitable?”"

In reply to Jamie.

Well, Jamie, that’s the point. Why does it take a business incentive to fix things? Why can’t we just purely be empathetic and fix things with a bit of design effort. Secondly, empathy should be taught to decision makers and not just designers.

]]> By: DesignWhine Editorial Team https://www.designwhine.com/why-do-we-only-empathize-when-its-profitable/#comment-208 Sat, 04 Oct 2025 14:53:37 +0000 https://www.designwhine.com/?p=15092#comment-208 In reply to Anon.

Exactly, investment in UX is only limited to driving profits and not “empathy” for the users.

]]> By: DesignWhine Editorial Team https://www.designwhine.com/why-do-we-only-empathize-when-its-profitable/#comment-207 Sat, 04 Oct 2025 14:51:59 +0000 https://www.designwhine.com/?p=15092#comment-207 On: "I assume many more must be"

In reply to Alex Thompson.

Until someone does something about it! Thanks for sharing your thoughts.

]]> By: Chen Alex https://www.designwhine.com/why-do-we-only-empathize-when-its-profitable/#comment-206 Wed, 24 Sep 2025 17:37:49 +0000 https://www.designwhine.com/?p=15092#comment-206 This feels like throwing the baby out with the bathwater. Yes, some companies abuse empathy for profits, but genuine user research has led to life-changing accessibility features, better medical devices, and more intuitive tools for elderly users.

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