World’s Quest To Trace

World’s Quest To Trace

Since it was declared a pandemic, COVID-19 has pushed almost every country’s government on the planet to come up with an official contact tracing mobile app.

Here, we evaluate the UX of top 12 official, government-backed, contact tracing apps of various countries and find if their designs are any solace to the citizens.. Since it was declared a pandemic, COVID-19 has pushed almost every country’s government on the planet to come up with an official contact tracing mobile app.

Here, we evaluate the UX of top 12 official, government-backed, contact tracing apps of various countries and find if their designs are any solace to the citizens.

CovTracer, Cyprus

CovTracer tracks people through GPS technology. The UI looks cluttered. Colors, fonts used in the app are different at different screens. The forms are not well designed, available real estate isn’t utilized well, buttons design isn’t consistent. Language used in the app is not simple. For example, Start logging isn’t something that can be easily understood. Options such as import or export don’t make sense to a new user.

Aarogya Setu, India

It requires bluetooth and location services to be on and follows a conversational design approach. It mentions that the data is shared only with the Government of India and takes consent from users before moving to the next step. Setting up the application is super easy. You need to provide personal details and answer health related questions. App is flexible enough to let users take a self assessment test later. Arogya Setu provides features such as call helpline number, self assess, COVID updates and other useful resources.

TraceTogether, Singapore

TraceTogether supports 8 languages & follows a minimalistic design approach.The language used in the app is modern and conversational. Informing the users that their data is used only when needed and clearly communicating how the app is helpful makes it meet its objective while trying to be as little invasive as possible.
Using a wizard for registration ensures process completion. Aesthetics are pleasing.

Written by
Barkha Sharma